Custom Jewelry DIY | Privacy Policy

Last Updated: [August 2024]

Overview

At Custom Jewelry DIY, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our e-commerce website, purchase products, or use our services. It also outlines your rights and options regarding your personal data.

1. Information We Collect

Custom Jewelry DIY collects personal information to deliver and enhance our services. The types of information we collect include:

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Information You Provide Directly: When you create an account, place an order, or communicate with us, you may provide personal details such as your name, email address, shipping address, payment information, and any other information necessary for fulfilling orders and providing customer support.

Information from Third-Party Services: If you sign in using social media platforms or other third-party services, we may collect data from those accounts, including your username, email address, and profile picture.

Automatically Collected Information: We gather information about your device, browsing actions, and usage patterns, such as your IP address, device type, browser type, pages visited, and links clicked. We use cookies and similar technologies to collect this data and enhance your shopping experience.

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2. How We Use Your Information

We use the personal information we collect to:

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Process Orders and Payments: To fulfill your orders, process payments, and communicate with you about your purchases.

Enhance Your Experience: To personalize your experience on our website, including recommending products based on your browsing history and preferences.

Provide Customer Support: To respond to your inquiries, resolve issues, and assist with your orders and account management.

Marketing and Promotions: To send you promotional offers, newsletters, and other marketing communications, in accordance with your preferences. You can opt out of marketing communications at any time.

Improve Our Services: To analyze website usage, enhance our product offerings, and optimize our website for a better user experience.

Ensure Security: To protect our website and users from fraud, unauthorized access, and other security threats.

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3. Sharing Your Information

We respect your privacy and share your personal information only under the following circumstances:

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Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and conducting marketing activities. These providers are required to protect your information and use it solely for the purposes specified by us.

Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.

Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity as part of the transaction.

Advertising and Analytics Partners: We may share anonymized or aggregated information with third-party advertising and analytics partners to help us understand how users interact with our website and improve our marketing efforts.

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4. Your Rights and Choices

You have specific rights regarding your personal data:

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Access and Update: You can access and update your personal information by logging into your account on our website.

Delete Your Account: You can request the deletion of your account and personal information by contacting us at services@customjewelrydiy.com.

Opt-Out of Marketing: You can unsubscribe from marketing communications by clicking the "unsubscribe" link in any promotional email or adjusting your account settings.

Cookie Preferences: You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

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5. Data Security

We take data security seriously and implement technical and administrative measures to protect your personal information from unauthorized access, loss, or misuse. While we strive to protect your data, no online service is completely secure, and we encourage you to take precautions, such as keeping your account credentials confidential.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as processing your orders, maintaining your account, and complying with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

7. International Data Transfers

As an e-commerce platform with a global reach, Custom Jewelry DIY may transfer your personal information to service providers and partners located in countries outside your own. We ensure that these transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Children's Privacy

Our services are intended for users over the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will take steps to delete it in accordance with applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

· Email: services@customjewelrydiy.com

We are committed to addressing your concerns and ensuring the privacy and security of your personal information.